Europe

Returns Service

Trust in our hassle-free returns services for domestic and cross-border shipments. Our global reach enables your customers to return parcels direct to our logistics hubs, where we can inspect and reshelve returned stock or send it back to your local warehouses. It’s cost-effective for you and convenient for your customers.

Features

With our dedicated support, you can focus on growing your business while we take care of the logistics.

All-in-one returns management

Enjoy a comprehensive, smooth and efficient return experience. We handle reclamation, repackaging, restocking, and reassignment. Plus, we can arrange the return of single or bulk items depending on your lead time and pricing requirements.

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Responsive value-added services

Tailor returns handling to your unique needs. We provide returns management, including API integration to monitor processes and acquire photos, eco-friendly disposal to minimize waste, and reshipment to recover revenue.

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Efficient processing

Receive prompt responses to customer returns requests. We conduct thorough quality inspections at local logistics hubs, and products in good condition are reshelved for sale, allowing you to quickly action refunds and exchanges.

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End-to-end traceability

Track return parcels from point of shipment to point of delivery. Our hassle-free returns process provides complete visibility and control over the return shipment, ensuring a smooth and transparent process for all parties.

What our clients say

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Let’s connect

Thijs Boots
Vice Managing Director
& Head of Sales
CIRRO
E-Commerce EU