IT Support 

Netherlands

Job responsibilities

• Oversee the entire lifecycle management of logistics software, including testing, upgrading, and deployment.

• Manage the transition of new features and updates to ensure minimal disruption and smooth implementation.

• Provide first-line support for system issues, perform necessary debugging, and guide Chinese and Dutch users in troubleshooting problems.

• Act as a liaison between the domestic IT team and the Dutch operational teams, facilitating clear and effective communication.

• Apply product thinking to understand user needs, enhance app functionality, and provide feedback to the development team.

• Ensure that all processes align with both user requirements and business objectives, driving continuous improvement and innovation.

Job requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• Minimum of 1 year of experience in IT product management or logistics systems, with proven software development and support experience.

• Proficient in debugging and troubleshooting software applications, with a strong understanding of the software development lifecycle.

• Excellent communication and interpersonal skills, with the ability to work effectively in a cross-functional team environment.

• Proficiency in Chinese and English; knowledge of Dutch is a plus.

What we offer

• Rapid developing company with listing potential, one of the top leaders in the market;

• A youthful, dynamic and highly engaged workplace based on a culture of respect and excellence;

• Competitive Salary Package;

• Visa sponsorship possibilities, bonus, pension, etc.;

• High localized team with flexible, harmonious and ambitious atmosphere;

• Festival gifts & team building activities.

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